Privacy Policy

This document serves as our Privacy Policy, outlining how we gather, manage, and share your personal data when you visit or make a purchase on our website, https://fukamasonic.com (referred to as the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain details about your device, such as your browser type, IP address, time zone, and any cookies stored on your device. As you browse, we also gather data on the specific pages or products you view, the websites or search terms that led you to us, and how you engage with our Site. This automatically gathered data is called "Device Information."

Technologies We Use to Collect Device Information

  • Cookies: Small data files stored on your device that often include an anonymous unique identifier. More information on cookies and how to disable them can be found at http://www.allaboutcookies.org.
  • Log Files: These files track actions on the Site and gather information such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, Cookies, and Pixels: Electronic files that monitor how you navigate the Site.

If you make a purchase or begin the purchasing process on the Site, we collect specific information from you, including your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as "Order Information." In this policy, "Personal Information" includes both Device Information and Order Information.

Collection and Use of Phone Numbers

We collect and store phone numbers that you voluntarily provide for marketing purposes. This enables us to send you SMS messages with special offers, updates, and information about our products and services.

Consent

By providing your phone number, you agree to its collection and use for marketing purposes, including receiving promotional SMS messages from us. You can withdraw your consent at any time by following the opt-out instructions included in our messages.

Opt-Out Process

To stop receiving our SMS marketing messages, simply reply with 'STOP' to any promotional SMS you receive. After processing your request, you will no longer receive marketing messages via SMS. Please note that opting out of SMS does not affect other forms of communication, such as email.

Data Security

We prioritize safeguarding your personal information. Your phone number and associated data are securely stored, and we take measures to prevent unauthorized access, disclosure, alteration, or destruction.

How We Use Your Personal Information

The primary use of the Order Information we collect is to fulfill your orders placed through the Site. This includes processing payments, arranging shipping, and sending invoices or order confirmations. Additionally, we use this information to:

  • Communicate with you
  • Screen for potential fraud or risk
  • Provide information or advertisements about our products or services based on your preferences

We use the Device Information to help identify potential fraud (particularly through your IP address) and to improve and optimize our Site by analyzing how customers interact with it and assessing our marketing efforts.

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in utilizing your information as described. For example, we use Bigcommerce for our online store—learn more about their privacy practices here: https://www.bigcommerce.com/privacy/. We also use Google Analytics to understand customer interactions on our Site—details on how Google handles your information can be found here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Additionally, we may share your information to comply with legal obligations or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For more about targeted advertising, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising through the following services:

You can also opt out of some services via the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please be aware that we do not modify our data collection and usage practices in response to a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access your personal information and request corrections, updates, or deletions. To exercise these rights, please contact us using the information provided below. We also inform you that your information is processed to fulfill contracts we may have with you (e.g., if you place an order) or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for as long as necessary for our records unless you request its deletion.

Third-Party Pixels and Cookies

When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our data partners or vendors to link these activities with information they hold about you, including your email address. We (or our service providers) may then send marketing communications to these email addresses. You can opt out of receiving this advertising by visiting https://app.retention.com/optout.

Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, any questions, or to make a complaint, please contact us via the email or phone number provided below:

  • Our email: info@fukamasonic.com
  • Our phone support (messages only): +1-283-220-8800
  • Our warehouse address: 3238 Eastmoreland Dr N, Oregon, OH 43616, United States
  • Our company address: Room B904, 9th Floor, Building B, Ruby Tower, Nguyen Huy Tu Street, Lam Son Ward, Thanh Hoa City, Thanh Hoa Province, Vietnam