FUKAMASONIC Privacy Policy: Your Data, Your Trust
This Privacy Policy outlines how FUKAMASONIC (referred to as "the Site", "we", "us", or "BAO LINH GENERAL PRODUCTION & TRADING SERVICE CO., LTD.") collects, manages, and protects your personal data when you visit or make a purchase from https://fukamasonic.com.
We are committed to maintaining the highest standards of online privacy and data security.
1. Personal Information We Collect
When you interact with our Site, we collect two types of information:
A. Device Information: When you visit the Site, we automatically gather details about your device, including:
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Browser type, IP address, and time zone.
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Cookies stored on your device.
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Specific product pages viewed and search terms that referred you to our Site.
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Technologies Used: Cookies, Log Files, and Web Beacons/Pixels to monitor browsing behavior.
B. Order Information: When you make a purchase or attempt to purchase, we collect:
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Name, Billing Address, and Shipping Address.
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Payment Information: All transactions are processed securely via Stripe or PayPal. We do not store or have access to your credit card details on our servers.
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Email address and Phone number.
2. Collection and Use of Phone Numbers
We collect phone numbers voluntarily provided for Order Updates and Marketing Purposes.
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SMS Marketing: By providing your number, you consent to receive promotional SMS messages regarding special offers and product updates.
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Opt-Out: You can withdraw consent at any time by replying 'STOP' to any promotional SMS. Opting out of marketing SMS does not affect essential order-related communications.
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Privacy Commitment: We do not sell or share your phone numbers with third parties for their independent marketing purposes.
3. How We Use Your Personal Information
We use the collected information to:
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Fulfill Orders: Process payments, arrange shipping, and provide invoices/confirmations.
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Communication: Update you on your order status or respond to inquiries.
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Fraud Prevention: Screen orders for potential risk or fraud.
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Marketing: Provide personalized advertisements or information about our products based on your preferences.
4. Sharing Your Personal Information
We share your Personal Information with trusted third-party service providers to help us operate efficiently:
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Shopify: To power our online store.
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Google Analytics: To help us understand how customers use the Site.
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Payment Processors: Your payment data is handled exclusively by Stripe or PayPal under the highest security protocols (PCI DSS compliant).
We may also share information to comply with applicable laws and regulations or to protect our legal rights.
5. Behavioral Advertising & Your Choices
We use your information to provide targeted advertisements. You can opt-out via:
6. Your Rights
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European Residents (GDPR): You have the right to access, correct, update, or delete your personal information.
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California Residents (CCPA): We comply with California privacy standards regarding data transparency and "Do Not Sell My Info" requirements.
7. Data Retention & Security
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Retention: We maintain your Order Information for our records unless and until you ask us to delete this information.
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Security: We implement robust technical measures, including SSL encryption, to prevent unauthorized access.
8. Contact FUKAMASONIC
For more information about our privacy practices, or if you have any questions or complaints, please contact our dedicated support team:
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Support Hours: 8:00 AM – 7:00 PM (GMT+7), Monday to Friday.
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Response Guarantee: Within 12 business hours.
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Primary Contact (Recommended): info@fukamasonic.com
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USA Phone Support (SMS ONLY): +1-283-220-8800
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Owner: BAO LINH GENERAL PRODUCTION & TRADING SERVICE CO., LTD.
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Address: Room B904, 9th Floor, Building B, Ruby Tower, Nguyen Huy Tu Street, Lam Son Ward, Thanh Hoa City, Thanh Hoa Province, Vietnam.
Policy Updates: We may update this policy periodically to reflect changes in our practices or for legal reasons.